Who we are
Our knowledge, your trust.
Hapta Digital IT Solutions started in Bangalore in 2020 with a narrow idea: do ServiceNow, only ServiceNow, and treat the people who do it as the product. Six years later that is still the whole strategy, and it is why partners across four continents keep handing us their delivery work.
2020
Founded in Bangalore
100%
People retention, zero attrition to date
0
Mid engagement exits, ever
How we think about the work
The person you meet is the person you get
You interview individuals, not a vendor pitch, and we do not substitute anyone after selection. It is the simplest promise in this industry and the one most often broken.
Certification is the floor
Around four ServiceNow certifications per consultant, earned before placement, which is why our people are useful in week one rather than month three.
We keep our people, so you keep yours
Nobody who has joined Hapta has left. Graduates here have grown into senior developers and architects, because progression is our retention strategy.
Your brand stays in front
We work happily as the offshore arm behind a named prime. Your logo faces the client, our certified consultants deliver underneath it, and we are comfortable being invisible.
We grow them, and then we keep them
Several of the team joined Hapta as graduates and are now senior developers and architects. Progression is the retention strategy, because there is nowhere better for a ServiceNow specialist to go than a company where the platform is the only thing on the agenda.
What that buys a client
- Nobody walks off your programme halfway through a rollout.
- You never pay twice to onboard the same platform knowledge.
- Improvement work compounds year on year instead of restarting.
- Your users deal with the same familiar faces in every review.
The people behind it
Chalan B L
Founder & ServiceNow Architect
Delivery leadership
Architect oversight on every engagement
GenAI practice
Now Assist and AI Agent Studio, in production
Seven architects, eight senior developers, nine developers and two juniors, based in Bangalore and working the hours your programme runs on. Reach us directly at chalan.bl@hapta-it.com or +91 77950 00577.